Terms and conditions of sale

Through the ReadyForBoarding.pl blog, it is possible to purchase various types of physical products, services and digital materials.

The author of the blog and the entity responsible for handling the purchasing process is Paweł Florczak, conducting business activity under the name “SearchMe Paweł Florczak”, registered in the Central Register and Information on Business Activity conducted by the minister responsible for economy and keeping the Central Register and Information on Business Activity, NIP PL7262423739, ul. Przybyszewskiego 209b/25, 93-120 Lodz, Poland. I am extremely pleased that you have placed your trust in me and are interested in shopping in my store.

Below you will find the terms and conditions, which contain information on, among other things. on how to place an order leading to the conclusion of an agreement, details on the implementation of the concluded agreement, rules for providing digital content and services and types of payment available on the Website, the procedure for withdrawal from the agreement or the complaint procedure.

If you have any comments, questions, concerns, we are at your disposal at the e-mail address sklep@readyforboarding.pl or you can write to me by filling out the contact form. The phone number for the store is +48 537 480 654. Our customer service department works from Monday to Friday from 11:00 am to 3:00 pm (CET).

We greet you and wish you a successful shopping experience!

Please note that the following text is a translation of the Polish version to the best of our knowledge. In case of doubt, the Polish version always has legal precedence due to the domicile of us.

§ 1
Definitions

For the purposes of the Regulations, the following meanings of the following terms are adopted:

  1. Update – an update that the Seller has agreed to provide and that is necessary for the Digital Content to comply with the Agreement;
  2. Price – the value expressed in monetary units that the Buyer is obliged to pay to the Seller for the Product;
  3. E-payment – payment of the Price for a Product by means of a digital representation of value, in particular by means of electronic vouchers, e-coupons, virtual currencies, etc;
  4. Buyer – a natural person, legal entity or organizational unit endowed with legal capacity, in particular a Consumer or PNPK;
  5. Consumer – a natural person, entering into an Agreement with the Seller not directly related to his business or professional activity;
  6. Products – Good s, Digital Content or Basic Services;
  7. Entrepreneur on consumer rights (PNPK). – a natural person entering into an Agreement with the Seller directly related to his/her business activity, when the content of the Agreement shows that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity;
  8. Pre-sale – the process of collecting orders by the Seller for Products that will be available for sale as of a certain date, and concluding Contracts before the scheduled date of introduction of the Products for sale;
  9. Regulations – these regulations, available at https://www.readyforboarding.pl/regulamin-sprzedazy,;
  10. Service – the website operating at https://www.readyforboarding.pl/ and its extensions;
  11. Seller – Paweł Florczak, conducting business activity under the name “SearchMe Paweł Florczak”, registered in the Central Register and Information on Business Activity conducted by the minister responsible for economy and keeping the Central Register and Information on Business Activity, NIP PL7262423739, ul. Przybyszewskiego 209b/25, 93-120 Lodz, Poland;
  12. Goods – all movable items offered by the Seller within the Store, including TzEC;
  13. Goods with Digital Elements (TzEC) – Goods offered by the Seller, containing Digital Content or Digital Service, without which the Goods are unable to function properly. Digital Content or Digital Services may be provided by the Seller or a third party;
  14. Outlet Merchandise – Merchandise in respect of which the Buyer has been expressly informed that a particular feature of the Merchandise deviates from the typical requirements for compliance with the Contract, e.g. in terms of completeness, quality, functionality, etc..;
  15. Digital Content – data produced and delivered in digital form;
  16. User Content – content that has been provided or produced by the Consumer or PNPK in the course of using the Digital Content;
  17. Contract – a contract concluded between the Seller and the Buyer, the subject of which is the sale of Goods, delivery of Digital Content or provision of Basic Services or Electronic Services to the Buyer;
  18. Services – Electronic Services or Basic Services;
  19. Digital Services – services that allow the Buyer to:
    – Production, processing, storage or access to data in digital form;
    – Shared use of digital data that has been uploaded or created by the Buyer or other users of the Digital Service;
    – other forms of interaction through digital data;
  20. Basic Services – any services provided by the Seller as part of its core business of consulting and advisory services. Basic Services may or may not be a type of Electronic Services;
  21. Electronic Services – any electronic services provided by the Seller to the Buyer through the Website.

§ 2
Preliminary provisions

  1. The Seller through the Service sells Products. The Buyer may purchase the Products indicated on the pages of the Site or specified in the Pre-Sale.
  2. The Regulations set out the terms and conditions for the use of the Website, as well as the rights and obligations of the Seller and Buyers.
  3. In order to use the Service, including, in particular, to place an order, it is not necessary for the Buyer’s computer hardware or software to meet special technical conditions. Sufficient are:
    1. Internet access,
    2. standard, up-to-date operating system,
    3. A standard, up-to-date web browser with cookies enabled,
    4. having an active e-mail address.
  4. To use Digital Content, depending on its type, you may additionally need standard, publicly available software that allows you to view or play a specific type of file such as DOC, PDF, MP4, MP3, MOV, AVI, etc. If the use of Digital Content requires additional technical requirements, such information is presented on the Website in a way that is visible to the Buyer and allows him to make a decision regarding the purchase of Digital Content.
  5. In the event that for the use of the Goods or TzEC it will be necessary to meet additional technical conditions, other than those indicated in paragraph. 3, the Seller shall inform the Buyer about it before placing the order, e.g. by including technical requirements in the description of the Goods or TzEC.
  6. The conclusion of the Agreement cannot be done anonymously or under a pseudonym. The Buyer should indicate true and complete personal information in order to enter into such an Agreement.
  7. It is prohibited during the use of the Service to provide content of an unlawful nature, in particular by sending such content through the forms available on the Service.
  8. Depending on the type of Products or Services selected, a Contract of a certain type is concluded between the Seller and the Buyer:
    1. In the case of Goods, a contract of sale is concluded;
    2. in the case of Digital Content, a contract for the provision of digital content is concluded;
    3. in the case of Electronic Services, a contract for the provision of electronic services is concluded;
    4. In the case of Basic Services, a contract for the provision of services is concluded.
  9. If the subject of the order are Products of different types, after the Seller’s acceptance of the offer, several contracts referred to in Paragraph. 8, corresponding to the subject of the contract.
  10. For the avoidance of doubt, the Seller indicates that:
    1. Contracts that involve the sale of Goods are contracts that obligate the transfer of ownership of Goods, to which the provisions of Chapter 5a of the Law of May 30, 2014 apply. On consumer rights;
    2. Contracts that involve the sale of TzEC are contracts that obligate the transfer of ownership of the Goods, to which the provisions of Chapter 5a apply and the provisions of Chapter 5b of the Law of May 30, 2014 do not apply. On consumer rights;
    3. Contracts that involve Digital Content are contracts for the provision of Digital Content, to which the provisions of Chapter 5b of the Law of May 30, 2014 apply. On consumer rights;
    4. The provisions of Chapter 5b of the Law of May 30, 2014 shall not apply to Contracts that do not involve Digital Content. On consumer rights.

§ 3
Electronic Services relating to the Site

  1. The Seller provides the Buyer with certain Electronic Services related to the use of the Website.
  2. The basic Electronic Service provided to the Buyer by the Seller is to enable the Buyer to place an order on the Website, which leads to the conclusion of a Contract with the Seller. Placing an order is possible without having an account on the Website.
  3. If the Buyer chooses to create an account on the Website, the Seller also provides the Buyer with an Electronic Service consisting of creating and maintaining an account on the Website. The account stores the Buyer’s data and the history of orders placed by the Buyer on the Website. The Buyer logs into the Account using his e-mail address and a password defined by him. The Buyer is obliged to secure access to his User account against unauthorized access, and is also obliged not to share the login and password with any third party.
  4. If the Buyer chooses to subscribe to the newsletter, the Seller provides the Buyer with an Electronic Service consisting of sending the Buyer e-mails that contain information about the Seller’s news, promotions, products or services. Subscribing to the newsletter is done by completing and submitting the newsletter subscription form or by checking the appropriate check box when placing an order. The buyer may unsubscribe from the newsletter at any time by clicking on the unsubscribe button, which is included in each message sent as part of the newsletter. The buyer can also send an email to the Seller asking to unsubscribe from the newsletter database.
  5. Electronic Services are provided to the Buyer free of charge. However, the Sales Contracts, Digital Content Delivery Contracts and Basic Services Contracts that are concluded through the Service are chargeable.
  6. In order to ensure the security of the Buyer and the transmission of data in connection with the use of the Website, the Seller shall take technical and organizational measures appropriate to the degree of security risk of the Electronic Services provided, in particular measures to prevent the acquisition and modification of personal data by unauthorized persons.
  7. The vendor takes measures to ensure the full proper functioning of the Service. The Buyer should inform the Seller of any irregularities or interruptions in the functioning of the Service.
  8. Since the Website is an ICT system managed by the Seller, the Seller may carry out technical and IT work to develop the Website and provide Electronic Services at the highest possible level.
  9. As part of the development of the Service, the Seller may, in particular:
    1. Add new features and change or delete existing features within the Service;
    2. introduce the Service to another type of device, such as mobile devices;
    3. provide an application related to the Service.

§ 4
Placing an order

  1. The buyer can place an order only as a guest, without the possibility of creating a customer account.
  2. Any descriptions of Products available on the Website do not constitute an offer within the meaning of the relevant provisions of civil law, but an invitation to conclude an Agreement.
  3. Placing an order is done by adding the Products the Buyer is interested in to the shopping cart and then filling out the order form. In the form, it is necessary to provide the data necessary to complete the order. At the stage of placing the order, the payment method for the order is selected. The condition for placing an order is acceptance of the Terms and Conditions, with which the Buyer should first familiarize himself. If there is any doubt about the Terms and Conditions, the Buyer may contact the Seller.
  4. In the case of Goods that are Outlet Goods, an additional condition for placing an order is that the Buyer agrees to purchase the Outlet Goods in accordance with their explicit description within the Service.
  5. In the order form, the buyer must provide true personal information. The buyer is responsible for providing false personal information. The Seller reserves the right to suspend the execution of an order in a situation where the Buyer has provided false data or where the data raises reasonable doubts about the accuracy of the Seller. In such a case, the Buyer will be informed by phone or email of the Seller’s concerns. In such a situation, the Buyer has the right to explain any circumstances related to the verification of the veracity of the data provided. In the absence of data allowing the Seller to undertake contact with the Buyer, the Seller will provide any clarification after the Buyer has undertaken contact.
  6. The Buyer declares that all data provided by him in the order form are true, while the Seller is not obliged to verify their truthfulness and correctness, although he has such a right in accordance with Paragraph. 7.
  7. The ordering process is completed by clicking on the button that finalizes the order. Clicking on the order finalization button constitutes an offer by the Buyer to purchase the selected Products from the Seller, under the terms and conditions specified in the order form.
  8. Upon receipt of the order, the Seller, no later than 7 (in words: seven) days from the date of receipt of the order, may:
    1. accept the offer made by the Buyer by accepting the order for execution, in which case the Agreement is concluded upon delivery to the Buyer of a message confirming acceptance of the order for execution,
    2. may not accept the Buyer’s offer and cancel the order placed, in which case the Agreement is not concluded and the Buyer is refunded all payments, if the Buyer made them at the stage of order placement.


§ 5
Pre-sale

  1. The Seller, with respect to certain types of Products, may or may not arrange a Pre-Sale.
  2. Products included in the Pre-Sale are clearly marked within the Service as Products available for Pre-Sale. On the page of such Products, the Seller shall include information on what date the Products are likely to be available and from what date the Products are likely to be transferred to Buyers.
  3. For the purpose of concluding Pre-Sale Agreements, the provisions of § 4 shall apply accordingly.
  4. The Seller reserves the right to change the deadline referred to in paragraph. 2, especially as a result of a delay in the delivery of the Product by third parties (e.g., manufacturers). The Seller will inform Buyers of any changes to the dates related to the Pre-Sale, by posting information on the Website and sending an email, to the address provided by the Buyer.
  5. In the event that the sale of Products is not possible under the terms of the Pre-Sale (e.g., suppliers do not provide the appropriate quantity or types of materials, there is an increase in the price of materials, etc.), the Seller will inform the Buyer of these circumstances.
  6. If a Buyer who is a Consumer or a PNPK does not agree to an extension of the delivery date of the Product or a change in the terms of sale of the Product, it may cancel the purchase of the Product, and the Seller shall refund to such Buyer any payments made under the Pre-Sale.

§ 6
Price and payment

  1. The available payment methods for an order are described on the Website and presented to the Buyer at the stage of order placement.
  2. If the Buyer has chosen online payment when placing an order, after clicking on the order finalization button, he will be redirected to a payment gateway operated by a third-party payment operator to pay for the order. If the Buyer has chosen to pay by bank transfer, after clicking on the button to finalize the order, the Buyer will be redirected to the Site page with the order confirmation and instructions for making the payment. Payment for the order should be made within 24 days of the order. After the expiration of this period, the Seller may assume that the Buyer has abandoned the purchase of the Product, and cancel the order placed.
  3. Electronic payments, including payment card payments, are handled by PayU SA, based in Poznań, 60-166 Poznań, at ul. Grunwaldzka 186, a national payment institution, supervised by the Polish Financial Supervision Authority, entered in the Register of Payment Services under the number IP1/2012, entered in the Register of Entrepreneurs kept by the District Court in Poznań – Nowe Miasto and Wilda in Poznań, 8th Economic Department of the National Court Register under the number KRS 0000274399, with the share capital of PLN 4,944,000, fully paid up, holding the tax identification number NIP: 779-23-08-495, REGON 300523444.
  4. The Seller may provide Buyers with the opportunity to make an E-payment, such as with a discount code, voucher or other e-coupon. In this case, the Buyer will be able to pay the Price, in whole or in part, through E-payment, in accordance with the instructions available on the order form page. Providing the ability to make E-payments is not the responsibility of the Seller.
  5. If the Buyer requests an invoice, it is delivered to the Buyer electronically, to the e-mail address provided in the order form.
  6. All Prices quoted on the Website are gross prices.
  7. The Seller shall be entitled to give Buyers discounts, reductions or other preferences related to the Price at its own discretion, in particular within the framework of an organized promotional action. Details of promotional actions are defined in separate regulations of promotional actions. The buyer is not entitled to claim discounts, rebates or other preferences that do not result from the promotional action.
  8. Whenever the Seller is informed of a reduction in Product Prices, the Seller shall, in addition to information about the reduced Price, also include information about the lowest Product Price that was in effect during the 30 days prior to the introduction of the reduction. If a Product is offered for sale for a period of less than 30 days, in addition to information about the reduced Price, the Seller shall also include information about the lowest Price of the Product that was in effect during the period from the date of commencement of offering this Product for sale until the date of introduction of the reduction.


§ 7
Fulfillment of an order for Goods

  1. Fulfillment of the order consists in completing the ordered Goods, packing them for delivery to the Buyer, and sending the shipment to the Buyer in accordance with the form of delivery of the order selected by the Buyer.
  2. The order is considered completed when the shipment is shipped to the Buyer (entrusting the shipment to a carrier engaged in transportation). In the case of delivery via a carrier, the Seller will inform the Buyer about the preparation of the Goods for shipment and the transfer of the shipment to the carrier. The exact date of delivery of the Goods shall be determined by the carrier, unless the carrier allows the Buyer to specify the exact date and time of delivery. If the carrier provides such functionality, the Seller will provide the Buyer with the data needed to monitor the transport of the Goods, in particular, a link to the carrier’s website or to the carrier’s application.
  3. The buyer is obliged to examine the shipment at the time and in the manner usual for shipments of this kind. If the Buyer has found that the Goods have suffered loss or damage during carriage, he is obliged to do everything necessary to establish the carrier’s liability, such as writing a damage report (Article 545 § 2 of the Civil Code).
  4. Delivery time is indicated next to each Goods. The ordered Goods should be released to the Consumer or PNPK within 30 days, unless a longer period is expressly indicated by the Seller in the description of the Goods. In such a situation, by placing an order, the Buyer agrees to a longer lead time resulting from the description of the Goods.
  5. If the Buyer orders Goods with different lead times, for the Seller the binding lead time for the entire order is the longest one among all the Goods included in the order, although the Seller may offer to divide the order into several independent shipments in order to accelerate the lead time for some of the Goods.


§ 8
Implementation of the order for Digital Content

  1. The fulfillment of an order for Digital Content consists in the transfer of the ordered Digital Content to the Buyer.
  2. The Seller shall make the Digital Content available to the Buyer no sooner than after positive authorization of payment or posting of payment on its bank account. The Digital Content may be transferred to the Buyer immediately after the conclusion of the Contract and payment of the order or within the timeframes specified by the Seller, depending on the type of Digital Content that the Buyer has purchased.
  3. The Buyer, depending on the Seller’s choice and the technical capabilities of the Website, may access the Digital Content through:
    1. A link sent to the Buyer at the e-mail address indicated by the Buyer or
    2. user account to which the purchased Digital Content will be assigned, or
    3. dedicated page of the Service, where the purchased Digital Content is located.
  4. For information on whether the Digital Content can be downloaded by the Buyer to his own media, please refer to the description of the Digital Content or the instructions provided to the Buyer.
  5. If a given Digital Content can be downloaded by a User, the Vendor may impose a limit on downloads of a given Digital Content (e.g., a given Digital Content will only be allowed to be downloaded 10 times). If a download limit is introduced, the Seller shall clearly indicate to the Buyer how many times the Buyer may download the Digital Content under the concluded Contract.
  6. The Vendor may impose time restrictions on access to a given Digital Content (e.g., access to a given Digital Content will only be available for 3 months). If there are time limitations, the Seller shall clearly indicate to the Buyer for how long the Buyer will have access to the Digital Content in question under the concluded Contract.
  7. The Digital Content shall be deemed to have been delivered when the Digital Content or the means that allows the Digital Content to be accessed or the Digital Content to be downloaded has been made available to the Buyer or to a physical or virtual device that the Buyer has independently selected for such purpose, or when the Buyer or such device has accessed the Digital Content.
  8. The Seller shall provide the Digital Content in the version in effect as of the date of delivery of the Digital Content and shall not provide Updates after the date of delivery of the Digital Content – unless it is expressly indicated in the description of the Digital Content that the Digital Content also includes Digital Content Updates at a later date.
  9. Subject to fair use provisions, the Buyer may use the Digital Content solely for its own purposes. Under no circumstances shall the Buyer have the right to make available or sell the Digital Content or any developments thereof under its own label, to incorporate the Digital Content or any parts thereof into its own products or services that it makes available or sells, and other similar profit-making activities using the Digital Content.
  10. If the Buyer wishes to use the Digital Content in his/her business or professional activity, he/she is obliged to request a license for the Digital Content in question from the Seller by sending a message to the Seller’s e-mail address. In order to conclude such an agreement, the Buyer should apply to the Seller with a proposal to conclude a license agreement, informing the Seller, in particular, about the purposes for which he intends to use the Digital Content and the assumed time of use. Upon receipt of such a proposal, the Vendor will make an offer in accordance with its own licensing policy.
  11. The Digital Content may or may not be accompanied by additional benefits, such as access to a support group related to the Digital Content purchased, an online meeting with the Seller or others, participation in additional webinars, etc. All such services are incidental to the Seller’s main obligation to provide Digital Content in accordance with the Agreement and are performed in accordance with the information available on the Service contained in the description of the Digital Content purchased. The vendor may provide additional rules for the use of fringe benefits designed to ensure comfort and a sense of security among all those with access to certain benefits, such as rules for participation in a support group. Failure to comply with such rules may result in the Buyer’s deprivation of the use of ancillary benefits, which, however, does not affect the Seller’s performance of its main obligation to provide Digital Content, does not constitute a breach of the Contract by the Seller, and cannot be the basis for the Buyer’s claims for breach of the Contract.


§ 9
Implementation of the order for Basic Services

  1. The performance of Basic Services consists of the Seller’s fulfillment of certain services comprising the subject matter of the Basic Service, as described on the Website.
  2. In the event that the implementation of the Basic Service requires the active participation of the Seller, the Parties are required to agree on the details related to the implementation of these Services, in particular, the manner of implementation of the Basic Service, the time and place of implementation of the Basic Service, etc. The condition for the commencement of Basic Services is the reaching of an agreement between the Parties in this regard.
  3. If the commencement of the Basic Services requires the prior obtaining of certain data, information or other materials from the Buyer, the Buyer is obliged to provide them to the Seller at least 3 days before the day of the Basic Services, in a manner agreed upon with the Seller. In the event that the Buyer violates this obligation, despite a request from the Seller, the Seller shall be entitled to refuse to perform the Basic Service, and such refusal shall not constitute non-performance or improper performance of the Contract by the Seller.
  4. If the Seller is unable to perform the Basic Service on the date previously agreed upon with the Buyer, the Seller is obliged to inform the Buyer of this fact and propose a new date for the performance of the Basic Service. The Buyer may, within 3 days at the latest, either accept the new term or withdraw from the concluded Agreement and obtain a refund of the Price for the unfulfilled Basic Service.
  5. If the Buyer will not be able to use the Basic Service at the time previously agreed with the Seller, he is obliged to inform the Seller. The Vendor may propose a new date for the Basic Service (if there is such a possibility) or refuse to perform the Basic Service on a different date (due to the inability to perform the Basic Service on a different date).
  6. If the person using the Basic Service is to be a person other than the Buyer (e.g., the Buyer’s employee or co-worker), the Buyer is required to send the details of this person to the Seller no later than 2 days before the day of the Basic Service. A change of the authorized person is possible no later than 2 days before the day of the Basic Service.
  7. The Basic Services should be completed no later than 30 days from the date of the Agreement. If the Seller remained ready to provide Basic Services, but the Buyer did not use the Basic Services for reasons attributable to him (e.g., did not show up on the agreed date), the Seller is not obliged to refund the Price paid, taking into account the relevant consumer regulations with respect to Consumers or PNPK.
  8. The Seller shall perform the Basic Service with due diligence.


§ 10
Withdrawal from the Consumer or PNPK Agreement without giving a reason

  1. The consumer or PNPK has the right to withdraw from the Agreement, which was concluded through the Service, without giving any reason within the time limit:
    1. 14 days from the date of taking possession of the Goods by the Consumer or PNPK, or a third party other than the carrier designated by the Consumer or PNPK. If the Contract includes multiple Goods that are delivered separately, in batches or in parts, the period for withdrawal from the Contract shall be counted from taking possession of the last Goods, lot or part thereof;
    2. 14 days from the date of conclusion of the Contract – in the case of Contracts other than a contract for the sale of Goods.
  2. The right to withdraw from the Agreement does not apply to the Contract:
    1. for the provision of Services, for which the Buyer is obliged to pay the Price, if the Seller has performed the Service in full with the express and prior consent of the Buyer, who was informed before the start of the performance, that after the Seller’s performance, he will lose the right to withdraw from the Contract, and accepted it;
    2. in which the subject of the performance is a non-refabricated Goods, produced according to the specifications of the Consumer or PNPK or serving to meet his individualized needs;
    3. in which the object of performance is Goods that are perishable or have a short shelf life;
    4. in which the object of performance is Goods delivered in sealed packaging, which cannot be returned after opening the packaging for health or hygiene reasons, if the packaging has been opened after delivery;
    5. in which the object of performance is Goods, which after delivery, due to their nature, are inseparably combined with other things;
    6. in which the subject of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging was opened after delivery,
    7. for the supply of Digital Content not delivered on a tangible medium, for which the Consumer or PNPK is obliged to pay the Price, if the Seller has begun performance with the express and prior consent of the Buyer, who has been informed before the start of performance that after the Seller’s performance will lose the right to withdraw from the Agreement, and has acknowledged this, and the Seller has provided the Buyer with the confirmation referred to in Art. 21 para. 2 of the Law on Consumer Rights.
  3. To withdraw from the Contract, the Consumer or PNPK must inform the Seller of its decision to withdraw from the Contract by an unequivocal statement – for example, by a letter sent by mail or e-mail.
  4. The consumer or PNPK may use the model withdrawal form, available at this link, but it is not mandatory.
  5. In order to comply with the deadline for withdrawal from the Contract, it is sufficient for the Consumer or PNPK to send information regarding the exercise of the Consumer’s or PNPK’s right to withdraw from the Contract before the expiry of the deadline for withdrawal from the Contract.
  6. The Consumer or PNPK is obliged to return the Goods to the Seller or give them to a person authorized by the Seller for collection immediately, but no later than 14 days from the date on which he withdrew from the Contract, unless the Seller offered to collect the Goods himself. To meet the deadline it is sufficient to send back the Goods before its expiration.
  7. The consumer or PNPK shall bear the direct costs of returning the Goods.
  8. In the event of withdrawal from the Contract, the Seller shall return to the Consumer or PNPK all payments received from the Consumer or PNPK, including the costs of delivery of the Goods (except for additional costs resulting from the method of delivery chosen by the Consumer or PNPK other than the cheapest ordinary method of delivery offered when placing the order), immediately, and in any case no later than 14 days from the day on which the Seller was informed of the decision to exercise the right of withdrawal from the Contract.
  9. Refunds are made using the same means of payment used in the original transaction, unless the Consumer or PNPK expressly agreed otherwise. In any case, the Consumer or PNPK will not incur any fees in connection with this return.
  10. If the Seller has not offered to collect the Goods from the Consumer or PNPK itself, the Seller may withhold reimbursement of payments received from the Consumer or PNPK until it receives the Goods back or the Consumer or PNPK provides proof of its return, whichever event occurs first.
  11. The consumer or PNPK shall be liable for any diminution in the value of the Goods resulting from the use of the Goods beyond what is necessary to ascertain the nature, characteristics and functioning of the Goods. The Seller shall have the right to set off its claim against the Buyer on this account in accordance with Art. 498 of the Civil Code et seq.


§ 11
Warranty for defects and liability for the conformity of the Goods with the Contract

  1. The warranty for defects of the Goods, as referred to in the provisions of the Civil Code, is excluded in the case of Contracts for the sale of Goods, which are concluded by Buyers other than the Consumer or PNPK.
  2. To Contracts for the sale of Goods, which are concluded by the Consumer or PNPK, the provisions on liability for the conformity of Goods with the Contract, which are contained in the Law on Consumer Rights, shall apply, taking into account the provisions of the Terms and Conditions. If the Electronic Services provided by the Seller simultaneously constitute Digital Services, the Seller shall be liable for the compliance of the Digital Services with the Agreement under the terms of Chapter 5b of the Consumer Rights Act.
  3. The Seller is responsible to the Consumer and PNPK for the conformity of the Goods with the Contract. Conformity of the Goods with the Contract shall be assessed in accordance with the provisions of the Law on Consumer Rights.
  4. The Seller shall be liable for the lack of conformity of the Goods with the Contract existing at the time of delivery and disclosed within two years from that time, unless:
    1. the shelf life of the Goods, as determined by the Seller, its legal predecessors or persons acting on their behalf, is longer;
    2. The contract is for Outlet Goods, where the Buyer has expressly agreed to purchase Outlet Goods.
  5. In the case of TzEC, the Vendor shall be liable for the non-conformity with the Contract of the Digital Content or Digital Services delivered on a continuous basis, which occurred or became apparent at the time when, according to the Contract, they were to be delivered, but for no less than two years after the delivery of TzEC.


§ 12
Replacement or repair of Goods not in conformity with the Contract

  1. If the Goods are not in conformity with the Contract, the Consumer or PNPK may demand repair or replacement.
  2. The vendor may:
    1. make a replacement when the Consumer or PNPK requests a repair, or
    2. make repairs when the Consumer or PNPK requests a replacement,
      if bringing the Goods into conformity with the Agreement in the manner chosen by the Consumer or PNPK is impossible or would require excessive costs for the Seller.
  3. If repair and replacement are impossible or would require excessive costs for the Seller, he may refuse to replace or repair to bring the Goods into conformity with the Contract.
  4. The Consumer or PNPK shall make the Goods subject to repair or replacement available to the Seller, and the Seller shall collect them at his expense. The cost of repair or replacement, including, in particular, postage, freight, labor and materials, shall be borne by the Seller.
  5. The Seller shall repair or replace the Goods within a reasonable period of time, not exceeding 21 days, from the moment the Seller is informed by the Consumer or PNPK of the Goods’ non-conformity with the Agreement, and without undue inconvenience to the Consumer or PNPK, taking into account the specifics of the Goods and the purpose for which the Consumer or PNPK purchased them.


§ 13
Reduction of the Price or withdrawal from the Contract in case of Goods not in conformity with the Contract

  1. If the Goods are inconsistent with the Contract, the Consumer or PNPK may submit a statement of price reduction or withdrawal from the Contract when:
    1. The Seller refused to repair or replace the Goods in accordance with § 11 par. 3;
    2. The Seller failed to bring the Goods into conformity with the Contract;
    3. the lack of conformity of the Goods with the Contract continues, even though the Seller has tried to bring the Goods into conformity with the Contract;
    4. the lack of conformity of the Goods with the Contract is so significant that it justifies a reduction of the Price or withdrawal from the Contract without first resorting to the measures referred to in § 11 par. 1;
    5. it is clear from the Seller’s statement or circumstances that he will not bring the Goods into conformity with the Contract within a reasonable time or without undue inconvenience to the Consumer or PNPK.
  2. The reduced Price must remain in such proportion to the Contract Price as the value of the non-conforming Goods remains to the value of the conforming Goods.
  3. The Seller shall refund to the Consumer or PNPK the amounts due as a result of exercising the right to reduce the Price immediately, no later than within 14 days from the date of receipt of the Consumer’s or PNPK’s statement on the reduction of the Price.
  4. The Consumer or PNPK may not withdraw from the Contract if the lack of conformity of the Goods with the Contract is insignificant. The non-conformity of the Goods with the Contract shall be presumed to be material.
  5. If the non-conformity with the Contract relates only to some of the Goods delivered under the Contract, the Consumer or the PNPK may rescind the Contract only with respect to those Goods, as well as with respect to other Goods purchased by the Consumer or the PNPK together with the non-conforming Goods, if the Consumer or the PNPK cannot reasonably be expected to agree to retain only the non-conforming Goods.
  6. In the event of withdrawal from the Contract, the Consumer or PNPK shall immediately return the Goods to the Seller at his expense. The Seller shall return the Price to the Consumer or PNPK immediately, no later than within 14 days from the date of receipt of the Goods or proof of their return.
  7. The Seller shall refund the Price using the same method of payment used by the Consumer or PNPK, unless the Consumer or PNPK expressly agreed to a different method of refund that does not incur any costs for the Consumer or PNPK.


§ 14
Responsibility for compliance of Digital Content with the Agreement

  1. The warranty for defects in Digital Content, as referred to in the provisions of the Civil Code, is excluded for Contracts that are concluded by Buyers other than the Consumer or PNPK.
  2. The provisions on liability for the conformity of Digital Content with the Contract, which are contained in the Consumer Rights Act, shall apply to the Contracts, which are concluded by the Consumer or PNPK, taking into account the provisions of the Terms and Conditions.
  3. The Seller is responsible to the Consumer and the PNPK for the compliance of the Digital Content with the Agreement. Compliance of the Digital Content with the Agreement shall be assessed in accordance with the provisions of the Consumer Rights Act.
  4. For Digital Content:
    1. delivered at one time or in parts – the Seller shall be liable for the non-conformity of the Digital Content with the Agreement, which existed at the time of delivery and became apparent within two years from that time;
    2. delivered on a continuous basis – the Seller shall be liable for the lack of compliance of the Digital Content with the Contract, which occurred or became apparent at the time when, in accordance with the Contract, they were to be delivered.
  5. In the event that the Seller delivers Digital Content on a continuous basis, the Digital Content shall be consistent for the duration of its delivery in accordance with the Agreement.


§ 15
Bringing the Digital Content into compliance with the Agreement

  1. If the Digital Content does not conform to the Agreement, the Consumer or PNPK may demand that the Digital Content be brought into conformity with the Agreement.
  2. If bringing the Digital Content into compliance with the Agreement is impossible or would require excessive costs for the Seller, the Seller may refuse to bring the Digital Content into compliance with the Agreement.
  3. The Seller shall bring the Digital Content into conformity with the Agreement within a reasonable period of time, not exceeding 21 days, from the moment the Seller is informed by the Consumer or PNPK of the Digital Content’s non-conformity with the Agreement, and without undue inconvenience to the Consumer or PNPK, taking into account its nature and the purpose for which it is used.
  4. The cost of bringing the Digital Content into compliance with the Agreement shall be borne by the Seller.


§ 16
Reduction of the Price or cancellation of the Contract in case of non-compliance of the Digital Content with the Contract

  1. If the Digital Content is not in compliance with the Contract, the Consumer or PNPK may submit a statement to reduce the Price or withdraw from the Contract when:
    1. The Seller has refused to bring the Digital Content into compliance with the Agreement in accordance with § 10(2). 2;
    2. The Seller has not brought the Digital Content into compliance with the Agreement;
    3. the lack of compliance of the Digital Content with the Agreement continues to exist, despite the fact that the Seller has tried to bring the Digital Content into compliance with the Agreement;
    4. the lack of compliance of the Digital Content with the Agreement is so significant that it justifies a reduction of the Price or cancellation of the Agreement without first resorting to the measures referred to in § 10 par. 1;
    5. it is clear from the Seller’s statement or circumstances that it will not bring the Digital Content into conformity with the Agreement within a reasonable time or without undue inconvenience to the Consumer or PNPK.
  2. The reduced Price must remain in such proportion to the Contract Price as the value of the non-conforming Digital Content remains to the value of the conforming Digital Content. If the Digital Content is provided in parts or continuously, the reduction of the Price shall take into account the time during which the Digital Content remained inconsistent with the Agreement.
  3. The Seller is obliged to return the Price due to the Consumer or PNPK immediately, no later than within 14 days from the date of receipt of the Consumer’s or PNPK’s statement on the reduction of the Price.
  4. The Consumer or PNPK may not cancel the Contract if the Digital Content is provided in exchange for payment of the Price, and the lack of conformity of the Digital Content with the Contract is immaterial. Non-compliance of the Digital Content with the Agreement is presumed to be material.


§ 17
Settlement with the Consumer or PNPK in case of withdrawal from the Agreement

  1. In the situation where the Buyer who is a Consumer or PNPK withdraws from the Agreement:
    1. under consumer warranty rights for the non-conformity of the Digital Content with the Agreement;
    2. in the event of the Seller’s failure to deliver the Digital Content, despite a request from the Buyer,
      The provisions of this paragraph shall apply to settlements between the Parties.
  2. If the Seller has provided the Digital Content on a tangible medium, the Seller may request the return of this medium no later than 14 days from the date of receipt of the withdrawal statement, and the Consumer or PNPK is obliged to return the medium immediately, no later than 21 days, at the Seller’s expense.
  3. The Seller shall be obliged to refund the Price only in the part corresponding to the Digital Content that does not comply with the Contract or the Digital Content for which the obligation to provide it has fallen off as a result of withdrawal from the Contract. At the same time, the Seller shall not be entitled to demand payment for the time during which the Digital Content was not in compliance with the Agreement, even if the Consumer or PNPK actually used it before withdrawal from the Agreement.
  4. The Seller is obliged to return to the Consumer or PNPK the Price due to him immediately, no later than within 14 days from the date of receipt of the Consumer’s or PNPK’s statement of withdrawal from the Contract.
  5. The Seller shall refund the Price due using the same method of payment used by the Consumer or PNPK, unless the Consumer or PNPK expressly agreed to a different method of refund that does not incur any costs for the Consumer or PNPK.


§ 18
Return of User Content

  1. After withdrawal from the Agreement, the Seller may not use User Content, except for User Content that:
    1. Are only useful in connection with Digital Content;
    2. relate only to the activity of the Consumer or PNPK in the course of using the Digital Content;
    3. have been linked by the Seller with other data and cannot be disconnected without undue difficulty;
    4. were produced jointly with other Consumers or PNPK, who may still use them.
  2. At the request of the Consumer or PNPK, the Seller shall make available to such Buyer, at its expense, within a reasonable time and in a commonly used machine-readable format, the User Content that was created or provided in the course of using the Digital Content. This obligation does not apply to the return of User Content referred to in paragraph. 1 points a) – c).


§ 19
Personal data and cookies

  1. The administrator of the Buyer’s personal data is the Seller.
  2. The website uses cookie technology.
  3. Details related to personal data and cookies are described in the privacy policy available at https://www.readyforboarding.pl/polityka-prywatnosci.


§ 20
Intellectual property rights

  1. The Seller instructs the Buyer that all content available on the Website, Digital Content and elements of Digital Content (e.g. graphic designs) may constitute works within the meaning of the Act of February 4, 1994. on copyright and related rights, the copyrights of which are held by the Seller or other authorized entities, as well as databases protected under the provisions on the protection of databases.
  2. The Seller instructs the Buyer that the exploitation of copyrighted content or the use of databases by the Buyer without the consent of the Seller or other authorized entity, except for use within the framework of permitted use, constitutes an infringement of intellectual property rights and may result in civil or criminal liability.
  3. The Seller may enter into a separate license agreement with the Buyer related to the Buyer’s use of content or databases belonging to the Seller (e.g., through the use of product photographs, use of Digital Content descriptions, etc.). In order to conclude such an agreement, the Buyer should apply to the Seller with a proposal to conclude a license agreement, informing the Seller in particular of the purposes for which he intends to use the content or databases belonging to the Seller, and the assumed time of use. Upon receipt of such a proposal, the Vendor will make an offer in accordance with its own licensing policy.


§ 21
Opinions

  1. Seller may provide Buyers with the opportunity to post opinions about the Site, Seller or Goods – within the Site or external services belonging to third parties. In this case, the provisions of this paragraph shall apply to the posting of opinions.
  2. It is possible to post an opinion after using the Service, in particular after concluding the Agreement, and it is possible to post an opinion at any time.
  3. The buyer should formulate opinions in a fair, honest and factual manner, as far as possible linguistically correct and without using vulgarisms and other words commonly considered offensive.
  4. It is forbidden to post opinions:
    1. Without prior use of the Service;
    2. on Digital Content that the Buyer has not used or purchased,
    3. Fulfilling the elements of an act of unfair competition within the meaning of Art. 3 of the Law of April 16, 1993. On combating unfair competition;
    4. violating the personal rights of the Seller or a third party;
    5. by paid users, in particular to artificially increase the rating of Digital Content.
  5. The Seller may verify at any time whether the posted reviews comply with the Terms and Conditions, and in particular whether they come from Buyers who actually used the Digital Content or purchased the Digital Content. In addition to this, if the Buyer has any doubts about the posted reviews, the Buyer may submit the review to the Seller for verification. Upon receipt of a notification from the Buyer, the Seller will take action, appropriate to its capabilities, to verify the posted opinion.
  6. In case of posting an opinion that does not meet the requirements provided for in the Regulations, the Seller may refuse to publish the opinion or remove it.


§ 22
Out-of-court ways of handling complaints and pursuing claims

  1. The consumer has the opportunity to use out-of-court means of handling complaints and claims. Among other things, the consumer has the option:
    1. to apply to a permanent amicable consumer court with a request to resolve a dispute arising from the Agreement,
    2. to apply to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings for an amicable settlement of the dispute between the Buyer and the Seller,
    3. use the assistance of a district (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection.
  2. For more detailed information on out-of-court complaint and redress procedures, Consumers can look at http://polubowne.uokik.gov.pl.
  3. Consumers can also use the ODR platform, which is available at http://ec.europa.eu/consumers/odr. The platform is used to resolve disputes between consumers and businesses seeking out-of-court settlement of disputes regarding contractual obligations arising from an online sales contract or service contract.


§ 23
Complaints and summons

  1. Each Buyer has the right to file a complaint on matters related to the operation of the Service or performance of the Agreement. In order to make it easier for the Consumer or PNPK to exercise their rights related to the Seller’s liability for the conformity of the Goods or Digital Content to the Contract and liability for improper performance of the Basic Service, the Seller has prepared a model complaint form, which the Consumer or PNPK may use. The template is available at this link.
  2. Complaints should be reported to the Seller at the e-mail address sklep@readyforboarding.pl or by filling out the contact form.
  3. Complaints of Buyers will be considered on an ongoing basis, but no later than within 14 days from the date of receipt by the Seller of the complaint.
  4. The response to the complaint will be sent to the Buyer to the contact provided by the Buyer when submitting the complaint.
  5. If the Seller has not delivered the Digital Content in accordance with the Agreement, the Buyer may file a complaint requesting the Seller to deliver the Digital Content. If, despite this request, the Seller fails to deliver the Digital Content immediately or within an additional period agreed between the Parties, the Buyer may cancel the Contract. The Buyer may withdraw from the Contract without calling the Seller to deliver the Digital Content when:
    1. it will be clear from the Seller’s statement or circumstances that the Seller will not deliver the Digital Content;
    2. The parties agreed or it is clear from the circumstances of the Contract that the specified date for delivery of the Digital Content was of material importance to the Buyer, and the Seller failed to deliver the Digital Content within the deadline.


§ 24
Final provisions

  1. The Seller reserves the right to introduce and cancel offers, promotions and to change the Prices on the Website without prejudice to the Buyer’s acquired rights, including, in particular, the terms of the Contracts concluded before the change.
  2. The seller reserves the right to make changes to the Terms and Conditions for important reasons such as changes in laws, technological changes, business changes.
  3. The Regulations in effect at the time of the conclusion of the Contract shall apply to Contracts for the sale of Goods.
  4. The Regulations in effect at the time of conclusion of the Agreement shall apply to Basic Services Agreements.
  5. The Terms and Conditions in effect at the time of conclusion of the Contract shall apply to Contracts for Digital Content delivered on a one-time basis.
  6. In the case of Contracts for Electronic Services, the Buyer will receive information about the change in the Terms and Conditions to the e-mail address associated with the Electronic Service in question. If the Buyer does not accept the change in the Terms and Conditions, he may terminate the Agreement with immediate effect, such as by deleting his account on the Website or by opting out of receiving the newsletter.
  7. Any disputes related to Contracts concluded through the Service will be considered by the Polish common court of competent jurisdiction over the place of permanent business activity of the Seller. This provision does not apply to Consumers and PNPK, for which the jurisdiction of the court is determined by general rules.
  8. These Regulations are effective as of 1.01.2023.
  9. All archived versions of the Regulations are available for download in .pdf format – links are provided below the Regulations.

Terms and conditions of sale valid until 4.05.2021 r. (pdf).

Terms and conditions of sale valid until 29.11.2022 r. (pdf).

Terms and conditions of sale valid until 31.12.2022 r. (pdf).

Terms and conditions of sale valid from 01.01.2023 r. (pdf).